How-to Article | Automatically Re-Attempting Failed Payments in Pinch

IMPORTANT: Only Failed Payments that were auto debited can be set to be Re-Attempted automatically.

1. Log into your Pinch account.
   
   https://app.getpinch.com.au/account/login
   
   
   
2. Click on Config from the left menu.
   
   
   
   
   
3. Click on the Re-Attempt Settings tab.
   
   
   
   
   
4. Tick the Re-Attempt Failed Payments checkbox.  
   
   
   
   
   
5. In the Days Before Re-Attempt box, choose how many days later a Failed Payment should be Re-Attempted.  
   
   
   
   
   
6. In the Maximum Re-Attempts box, choose how times a Failed Payment should be Re-Attempted.
   
   
   
   
   
7. After making any updates or changes to your Re-Attempt Settings in Pinch, click the Save Changes button.