Pinch was specifically designed to help get your business paid and increase it's cashflow. There are 3 primary ways to get paid with Pinch. Each of them slightly different and beneficial for different reasons.
Get paid from an invoice
Here's the scenario. You've completed some work, raised an invoice in Reckon Hosted and need to get paid. If you've completed the setup wizard then you'll already have done most of the hard work. When you send an email to a client, you should see a payment link on the email. If you cannot see this, consult the getting started guide, specifically step 6 below:
An invoice email with the payment link attached is shown below:
The email your customer will receive based on this template is shown below:
We advise that you add payment advice to your invoice to click on the link embedded in the email.
Also note that only the 2020 version and higher of Reckon Hosted will display the link correctly, so ensure you are updated.
Your payer can click the link and they will be taken to our secure payment page. From there they can enter their payment details and you'll receive an email confirming the payment. Job done! For payment processing times, see How long do payments take to hit my bank account?.
Get paid with recurring payments
So here is where things get a little more interesting. If you complete work regularly for a payer (such as subscription services, ongoing monthly work etc) then you'll find it easier to get paid with a pre-approval. A pre-approval is a way for your payer to store their payment details on file so that when the invoice is due we can debit them automatically. If that sounds scary, you can limit the amount we'll process automatically.
With Reckon Hosted, you can use memorised transactions for this. To activate a memorised transaction, first open an invoice and then from the "Edit" menu, select "Memorise Tax Invoice".
Next, tell Reckon Hosted how often to raise the invoice and any other details you need. Reckon Hosted will then automatically create the invoice ready for the due date.
Now you have your memorised invoice, you can tell Pinch to debit the amount each time the due date rolls around. To do this, login to Pinch and click "Payers" and then "Manage Pre-Approvals". Tick the payers you would like to debit and click the "Send Pre-Approval" button. Your payers will receive an email inviting them to store their details. (HOT TIP, make sure you go to Config -> Emails in Pinch and change the pre-approval request email to be something more specific for your business).
Once your payer completes the pre-approval they will have their invoices debited automatically on the due date. See, we're all about improving cashflow.
Get paid in instalments
So picture the scene... You have an invoice that is due for payment shortly. It's quite a large invoice or your payer is unable to pay the full amount. Gone are the days of asking for an EFT payment each month as let's face it, most payers will do that once and then forget. You should use instalment payments instead. It's pretty easy and involves 3 steps:
Step 1 - Create the repayment plan
For this, go to "Plans and Subscriptions" in your Pinch portal. Click to create a new plan and then make sure to choose breakdown an existing invoice. It's the 3rd option down in the screen below:
Now, choose your payment terms. It's quite flexible but here are a few examples:
$100 deposit upfront and then $200 per month until invoice paid
10% deposit upfront and then 5% each fortnight until invoice paid
15% each week until invoice paid
As you can see, you can enter dollar amounts or percentage based. It's up to you. You can also mix and match, so a percentage deposit and then fixed amount recurring payments.
Step 2 - Choose the invoice to breakdown
This is easy. Use either the "Payments" menu to search for the invoice number to breakdown or go to a payer page and use the tabs to find the invoice. When you find the invoice, you can select to attach a payment plan. You can breakdown any existing invoice, whether future or outstanding that is already existing in Reckon Hosted.
Step 3 - Click the button!
This is not that hard either, but the final step is to confirm the subscription to link the invoice to the payment plan. If your payer already has a pre-approval with you then we'll start the debit schedule straight away. If they don't, we'll send an email to them asking them to authorise the payments.
Now sit back and enjoy getting paid in 3 easy ways with Reckon Hosted! We're always here to help though so feel free to send us an email at firstname.lastname@example.org or use the help widget on any page in the Pinch portal.