Payers are synced from the connected accounting system. We do our best to filter out just your customers, but sometimes there are payers that you don't want to see anymore.
To disable a payer and remove them from the payers screen, navigate to the payer record, and then uncheck the "Enabled" checkbox.
Please Note, you can't disable a payer with an Active agreement. You'll need to cancel and active agreements before disabling.
Figure: Uncheck the enabled checkbox to disable a payer
This will remove the payer and their associated payments from the system, though you can find all of your disabled payers under the disabled payer tab.
Figure: The Disabled payer tab